Amanda Dudley
MemberPopular Salesforce Blogs
Business Hours And Holidays In Salesforce
Business Hours Business hours define the hours your team is available to support your customers and Holidays allow you to select when your customer support…
Useful Salesforce Steps and Instructions – Part 3
Hello All, Here's an another part for various steps and instruction that are very useful in Salesforce. Steps to add picklist values for specific record type:…
Implemented All In One Donation Management System Using Salesforce
The Challenges The client was using a legacy system for all its donation related data entries, while leveraging a suite of vendors to enable their…
Popular Salesforce Videos
4 Key Highlights From the Dreamforce Keynote Event
Let's straightaway take a jump on the announcements – from Hyperforce, Einstein Automate, Service Cloud Workforce, and huge acquisitions – presenting you a summary of…
MailChimp Salesforce Integration
The MailChimp and Salesforce integration allow you to start creating email campaigns from the leads and contacts in your Salesforce CRM. With the integration, it becomes easy to create list segmentation…
Basics of Salesforce Flow in 15 minutes
In this video, Jitendra Zaa gives a detailed overview of the basics of Salesforce Flow in just 15 minutes. He covers everything from how to…
Popular Salesforce Infographics
Which Salesforce Certification is Right for You?
This informative infographic will help readers to decide which Salesforce certification is right choice for their Salesforce career.
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…
Salesforce Almanac
Salesforce is the number one CRM of the world and it has attained great popularity over the years. Its journey is worth seeing so here…