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Activity › Forums › Salesforce® Discussions › What is Email to Case in Salesforce ?

  • Marziya

    Member
    April 29, 2020 at 1:57 PM

    Email to Case is a standard Salesforce feature that allows cases to be created from emails. We will be looking into the detail of On-Demand Email-To-Case and Email Services.

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  • Shweta

    Member
    April 29, 2020 at 1:59 PM

    Email-To-Case: It is a standard salesforce feature that allows cases to be created from email. We cannot send emails to any email address and have a Salesforce case created. We need to generate it using Salesforce configuration.

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