What is Salesforce | Salesforce CRM Tutorial For Beginners | Salesforce Training

Credits : Simplilearn

This Salesforce Training Video will help you understand what is a CRM ( Customer Relationship Management ), why we need Salesforce CRM and how some can make a career from it.

Salesforce is a cloud-based Customer Relationship Management tool or CRM that helps businesses manage leads effectively, increase customer retention, analyze sales data, and more. Salesforce is the global leader in CRM software, used by more than 70% of Fortune 500 companies. In fact, the effective implementation of Salesforce has become so critical to so many industries, it is predicted that its ecosystem will create more than 1 million job opportunities between 2014 and 2020.

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