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What are assignment rules in Salesforce?
What are assignment rules in Salesforce?
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2 Replies
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Hi Udit,
In Salesforce Assignment Rules are used to assign Leads and Cases automatically to the users based on criteria. There are two types of Assignment Rules in Salesforce -
- Lead Assignment Rules.
- Case Assignment Rules.
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This reply was modified 5 years, 10 months ago by
Arun.
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Hi Udit
Assignment rules are used to automate your organization’s lead generation and support processes.
Types:
Lead Assignment Rule
Case Assignment Rule
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