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Change case status only though Visualforce page
I want a “Reopened” status for particular record types in my org. However, I don’t want users to be able to set the status directly – this status can only be set through a particular Visualforce page.
If a case is re-opened, users would see the status as reopened but they would only be able to select normal values for status through the picklist.
How is this possible with Salesforce?
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