What are the business hours in Salesforce and how to set it up?

Hi Himanshu,

Please follow the below steps for setting up the business hours:

1. From Setup, enter Business Hours in the Quick Find box, then select Business Hours.
2. Click New Business Hours.
3. Type a name for the business hours.
4. Click Active to allow users to associate the business hours with cases, escalation rules, milestones, and entitlement processes.
5. Optionally, click Use these business hours as the default to set the business hours as the default business hours on all new cases.
6. Choose a time zone to associate with the business hours in the Time Zone drop-down list.
7. Set your business hours for each day of the week.
8. Click Save.

Thanks