In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to -
1. Introduction to web chat feature.
2. Configure settings to enable chat.
3. Set up a chat on an external site.
4. Create cases through chat and data flow.
Thanks for Watching!
For any consultation, development, customization, testing or support on anything Salesforce, do contact us at https://algoworks.com/contact-us