How to Set Up Web Chat in Salesforce Service Cloud SFDC - Learn Salesforce Series with Algoworks

Credits : Algoworks Solutions Inc

In this video, you will get to know what the webchat feature in Salesforce Service Cloud is all about. Learn how to -
1. Introduction to web chat feature.
2. Configure settings to enable chat.
3. Set up a chat on an external site.
4. Create cases through chat and data flow.

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