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  • Salesforce® Discussions

    Why can’t I log in to Data Loader?

    Posted by Manpreet on March 30, 2017 at 1:01 PM

    I am having trouble logging in to Data Loader, it is showing invalid username/password.

    Suraj replied 9 years ago 3 Members · 2 Replies
  • 2 Replies

  • Saurabh

    Member
    March 30, 2017 at 1:06 PM

    Hi Manpreet,

    If you’re having trouble logging in to Data Loader, try the following solutions.

    • Add a security token to the end of your password to log in to Data Loader.
    • Change the Server host to point to the appropriate server in Data Loader by following these steps:
    • Start the Data Loader.
    • Navigate to Settings | Settings.
    • Set Server host to https://yourInstance.salesforce.com/, whereinstance_name is the Salesforce instance you’re on.
    • Click OK to save your settings.
    • Ask your administrator whether you’re working behind a proxy server. If so, adjust your Data Loader settings. If you’re using APIs that are behind a proxy server, the proxy server prevents the APIs from connecting with Salesforce servers; you won’t see information about the APIs under Login History.
    • Try to log in on another computer to verify that your local device settings aren’t causing the problem.

    Hope this may help you

    thanks

  • Suraj

    Member
    March 30, 2017 at 1:06 PM

    Hi Manpreet,

    If you are getting problem in loggin in to data loader try appending security token in Password.You can use this link.

    Hope this will help you

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