-
What is DEFAULT keyword when creating a Text Response SMS on Mobile connect in Salesforce?
While creating a Text Response Message on Mobile Connect, what will be the expected functionality or behaviour if we choose DEFAULT keyword. Also, does it mean to serve any random response from the customer?
-
1 Reply
-
Hi Audrey,
Select Default Keyword to use this message as the default for all responses. This message is triggered if MobileConnect cannot link the incoming message to any keyword. You can set only one default keyword message per short or long code. Default keyword messages apply to private short or long codes.
Thanks.
Log In to reply.
Popular Salesforce Blogs
The Salesforce Schema Builder — What You Need To Know
Keeping the pace of change is a constant challenge for systems and IT teams running Salesforce. Luckily, the platform comes with a ton of built-in…
Salesforce Integration with OpenAI : Revolutionizing Image Generation
Hey Guys, today we are discussing DALL-E (which is a product of openAI) and Salesforce Integration (Salesforce Integration with OpenAI). DALL·E is designed to generate coherent…
Salesforce Financial Services Cloud and Customer Onboarding
Today, in the ever-changing digital environment, customers expect more and more from financial services, in the form of smooth, personalized experiences. At the forefront of…
Popular Salesforce Videos
Introduction to Salesforce Einstein OCR
In this session, we will learn about Einstein OCR and Create/Update Leads and Contacts using Business Cards. Let’s welcome an amazing #Summer20 release gem –…
Salesforce Introduction | Salesforce Administrator Tutorial for Beginners
Salesforce Administrators work with stakeholders to define system requirements and customize the platform. To put it simply, they enable users to get the most out…
Create Targeted Campaigns w/ Marketing Cloud Advertising | Salesforce Demo
Explore the power of using 1st party data to power ad audiences across the most popular ad channels today, including Google (Search, Shopping, YouTube, Gmail),…
