-
What is DEFAULT keyword when creating a Text Response SMS on Mobile connect in Salesforce?
While creating a Text Response Message on Mobile Connect, what will be the expected functionality or behaviour if we choose DEFAULT keyword. Also, does it mean to serve any random response from the customer?
-
1 Reply
-
Hi Audrey,
Select Default Keyword to use this message as the default for all responses. This message is triggered if MobileConnect cannot link the incoming message to any keyword. You can set only one default keyword message per short or long code. Default keyword messages apply to private short or long codes.
Thanks.
Log In to reply.
Popular Salesforce Blogs
Driving Business Agility through On Demand Salesforce Services
When successful businesses are constantly changing with mergers, acquisitions, launches, and other events discover how an On Demand Salesforce service model can meet your fluctuating business…
How to Share Salesforce Visualforce Pages Between Classic and Lightning Experience?
Visualforce Pages should be created correctly such that they behave properly whether they run in Salesforce Classic or Lightning Experience. Detecting and Responding to the…
Shrink Billing Cycles and Automate Invoices with DemandBlue’s Salesforce Billing Implementation
A simplified billing process elevates the buying experience, makes customers feel comfortable, and often turns them into repeat customers. At DemandBlue, our end-to-end Salesforce Billing…
Popular Salesforce Videos
Business Days in Salesforce CRM Analytics (Tableau CRM)
It's common for businesses to want to take business days into account when showing data on a dashboard in CRM Analytics (formerly Tableau CRM) to…
Generate the Multiple Contracts in Salesforce CPQ
In this video, watch a demonstration of how to generate multiple contracts using a single quote record. Watch and learn. Do let us know in…
Work Your Opportunities and Manage Your Pipeline (Lightning Experience) | Salesforce
In this video, Salesforce Support demonstrates how to work with deals and manage your pipeline in the Salesforce Lightning Experience. With interactive features that help…
