-
What is case management assignment in Salesforce?
I want to know about case management assignment in Salesforce.
-
1 Reply
-
Hi Himanshu,
Case Assignment Rules – It determine how cases are assigned to users or put into queues as they are created manually, using Web-to-Case, Email-to-Case, On-Demand Email-to-Case, the Self-Service portal, the Customer Portal, Outlook, etc.
Thanks
Log In to reply.
Popular Salesforce Blogs
Maximizing Efficiency: Exploring Related Lists with PWR Components
Introduction Salesforce, renowned for its CRM capabilities, faces limitations in managing intricate business scenarios, particularly in e-commerce. Traditional Salesforce-related lists struggle with dynamic data and…
Read this before you perform your Salesforce Data Migration
Salesforce Data Migration — Imagine if you were traveling to an exotic new destination for the holidays. You want to make sure that everything is…
How to Boost Your Sales Process with Salesforce CPQ
Salesforce CPQ allows you to use features like customizations, discounts, quantities, etc. This in return enables the sales representative to quote the price faster and…
Popular Salesforce Videos
What is Lightning Web Components (LWC) in Salesforce?
LWC is a collection of modern framework which has lightweight features and we can create a reusable code. Watch this video and let us know…
Salesforce Video Wall
Salesforce approached Obscura with the opportunity to create imaginative media for the 107’ long LED video wall in the lobby of their flagship San Francisco…
Installation & Configuration Process of Salesforce 9Calendar
This video demonstrates the installation, configuration, and working of our latest Salesforce app 9Calendar. Watch this video till the end to understand its functionalities. Adding…
