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What are the key enhancement in Web-to-Lead or Case ?
What are the key enhancement in Web-to-Lead or Case ?
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1 Reply
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The Web-To-Case feature provides an easy way for Service & Support customers to create a form on their web site that collects some field values and automatically creates a Case within salesforce.com. However, sometimes customers have more complex requirements for what their web form should look like and how the case creation process should happen.
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