-
if the field is blank more than 10 days of record creation in Salesforce, we need to send a mail.
if the field is blank more than 10 days of record creation we need to send a mail
1. fields:start date(date),type(picklist),
2. system must send an email notification to Event Owner or Focal Point if the field “xyz” is still blank X days before “Start Date”. This rule must be applied only for types = X, Y, Z.
3.Example when applying rule above:
Event Start Date = 11/11/2017
Days in Advance to send email notification = 10Email sent date: 01/11/2017
Any ideas How to achieve this
-
1 Reply
-
Hi Pavan,
As per my understanding, you will need to write an Apex Batch and schedule it to run every day at 12:00 AM (i.e. midnight). In the Start method of the batch class, you will have to fetch all the all the records that have a blank value in the field you need to check and Event Start Date - Days in Advance to send email notification is equal to Today. Now, since you have all the records fulfilling your criteria, you can write the logic to send email in the Execute or Finish (if you need to perform some operation before sending mail) method of the batch.
Hope this helps.
Thanks,
Subhendu
Log In to reply.
Popular Salesforce Blogs
Solidify Customer Base with Case Management in Salesforce Service Cloud
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
Top Tools and Streamlining Government Services with Public Sector Cloud
The march of technology has dramatically changed how government services are delivered, with ever more efficiency and accessibility. One of the most influential innovations driving…
Deployment on Production Environment in Salesforce
When we move any code or component into a production environment we need to keep the below terms for our understanding: These terms are-: Change…
Popular Salesforce Videos
Salesforce Service Cloud Implementation
Salesforce Service Cloud offers a long list of powerful tools to help you realize the potential of your service team. With the endless opportunities for…
Transition to Salesforce Lightning Experience
Transition to Salesforce Lightning Experience for Overall Navigation, Global Search, Home Page, Accounts, Leads and Opportunities. This video walks you through the recommended process, including…
Difference between B2B, B2C and B2B2C Salesforce Commerce Cloud?
There is a lot of buzz about the Salesforce commerce cloud and its effective offerings. Let’s dive deep into the world of Salesforce and the…
