• Salesforce® Discussions

  How to send an automatic email to owner that a particular user opens the record based on role hierarchy?

  Posted by PRANAV on July 25, 2016 at 1:48 PM

  Hi All,

  How to send an automatic email to owner that a particular user opens the record based on role hierarchy?

  Thanks

  Himanshu replied 9 years, 9 months ago 2 Members · 1 Reply

  • Email
  • Role Hierarchy
  • Salesforce Records
• 1 Reply

• 

  Himanshu

  Member

  August 1, 2016 at 10:59 AM

  Hi Pranav,

  You can use the workflow(Email Alert) to send the email to owner.