Activity › Forums › Salesforce® Discussions › CRM System Features Salesforce® Discussions CRM System Features Posted by Rajesh on April 28, 2021 at 7:34 AM What features should a good CRM system have? kishan replied 4 years, 12 months ago 3 Members · 3 Replies 3 Replies Mansi Tyagi Member April 30, 2021 at 3:21 PM Good CRM system should have the following features: Workflow automation. Third-party integration. Customer service. Employee tracking. Social media. Lead management. Real-time data. Customization [adinserter block='9'] Rajesh Member May 3, 2021 at 9:04 AM Hello @Mansi-Tyagi Thanks for the reply, and thanks for the providing some great features of CRM system. Can you please let me few sites where I can get CRM software blog, News, Forums…..? Thanks in advance. kishan Member May 17, 2021 at 10:58 AM https://www.businessnewsdaily.com/10090-crm-software-features.html Log In to reply. Public All Members My Connections Only Me PublicAll MembersMy ConnectionsOnly Me Public All Members My Connections Only Me