Allowing non admins to edit Case Manager Configuration

Hi Jonathan,

Thanks for showing interest in our Case Management app. I just wanted to inform you that this is not possible to edit Case Manager Configuration except System Administration profile. This is restricted because System Administrator better knows Organization business requirement, so only System Administrator can edit Case Manager Configuration.

If you have another scenario in your organization to edit Case Manager Configuration with another profile, then we can discuss and try to satisfy your organization business requirement in the future release of the app.

Let us know if you have any further questions.

Thanks and Regards,
Prafull Kumar