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Popular Salesforce Blogs
Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
A Deep Dive Into Salesforce Winter '23 Analytics Updates
In this blog, we take a look at the new features and updates to Salesforce Analytics from the Winter '23 release. Custom Report Types As…
How Does a CRM Software Add Value to Business? | Salesforce Guide
Everything around you is data in a massive amount. When you look around yourself, you find data and information in the tiniest things, words, facts,…
Popular Salesforce Videos
How to Logging Automated Emails on Related Records
Learn how to logging automated emails on related records. We will show you how to create a process builder using the package Send Emails. This…
How to use Einstein Engagement Scoring in Salesforce Marketing Cloud
Cameron Robert shows how to gain actionable insights from the Einstein Engagement Scoring Dashboard in Salesforce Marketing Cloud, and talks through a few activity ideas…
Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases
A Salesforce-native, Lightning-ready solution, ScoreNotch enables you to dynamically gamify Salesforce communities. Watch this video to learn more about its use-cases. For more, please visit…
Popular Salesforce Infographics
Boost Sales and Marketing with Salesforce Einstein 1
Salesforce Einstein 1 is a suite of artificial intelligence (AI) tools designed to enhance business efficiency and decision-making. Around 80% of customers expect companies to…
Salesforce Admin Mind Map
As you study for your Salesforce Admin exam and certification, rely on this easy-to-use mind map to make critical connections to the information you need…
How IT Leaders Can Build Employee Advocacy | Salesforce Infographic
We created the APAC Employee Engagement report based on this research, to provide key insights that are critical to IT and people leaders now and…