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MemberPopular Salesforce Blogs
From Keyword-Based Knowledge Bases to AI-First Portals: Why Customer Support Needs to Evolve
Customer expectations are at an all-time high. Whether they are students trying to access enrollment details, patients asking about billing, or policyholders checking their claim…
Salesforce CRM Analytics Comprehensive Overview: Capabilities, Key AI Features and Benefits
As the demand for accurate foresight intensifies, a new force emerges: predictive analytics. This groundbreaking approach gives organizations the power to forecast future outcomes with…
Learn All About Standard Controllers in Salesforce | The Developer Guide
The Visualforce controller is used to access visual markers associated with a specific link or button. These controllers can be used to provide access to…
Popular Salesforce Videos
Basics of Salesforce Flow in 15 minutes
In this video, Jitendra Zaa gives a detailed overview of the basics of Salesforce Flow in just 15 minutes. He covers everything from how to…
Intro to Salesforce Macros
Users can run macros to complete repetitive tasks—selecting an email template, sending an email to a customer, updating the case status—all in a single click.…
Creating a Salesforce Lightning App in 12 Minutes
Salesforce is the easiest and quickest way to make quality enterprise apps using clicks instead of code.This video attempts to demonstrate just how quick and…
Popular Salesforce Infographics
Welcome to the Internet of Customers | Salesforce Infographic
You’ve heard this age-old adage a thousand times: “The customer is always right.” Today more than ever, the customer has countless technologies and practices in…
How Important Is CRM Today? | An Infographic
CRM or Customer Relationship Management has become unavoidable and imperative in the world of business to reach the desired level of success. It has reached…
How to Choose the Right Salesforce Partner
Choosing the right partner is a key factor that could make or break your project’s success. Salesforce is a mighty CRM platform, and that’s why…
