Ethan Gilmore
IndividualPopular Salesforce Blogs
Parsing out an Email Subject in email-to-case using RegEx for EXACT matching
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in Coding and Scripting
Salesforce's On-Demand Email Handler Service can be further enhanced using a case trigger to better identify the type of case that is being created. Inherently…
Best Salesforce Service Cloud Implementation Strategies
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in Salesforce Cloud Platform
Salesforce Service Cloud is a robust platform of platforms, apps, and workflows that may assist you in serving your customers. Support Cloud enables your company…
All You Need to Know About Salesforce Experience Cloud
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in Salesforce Products
In April 2021, Salesforce decided to change its Community Cloud for a more modern service. The need to move over to the digital world has…