Diana Ilieva
Member
Popular Salesforce Blogs
Stages of Salesforce CPQ Implementation
Your organization needs to work smart to stay ahead of its competition, and one way to obtain this is with CPQ software. With Salesforce CPQ…
Record Level Security in Salesforce
After you've finished configuring access rights at the object and field levels, you can go on to configuring access permissions for individual records. You can…
From Amateur to Pro: How Salesforce's Customer Success Platform Drives Results
Customer success experts are in high demand because you can make good money with it. It's about pipeline growth, customer retention, and loyalty, which is…
Popular Salesforce Videos
What are lookup filters in Salesforce?
In this video, we will leaarn about Lookup Filters in Salesforce by dividing this topic into 4 basic points, which are: 1. What is a…
GS DevOps Mate: Your Free Flexible Toolkit for Faster & Smoother Salesforce Deployments
Our webinar about GS DevOps Mate: A free, open-source, CI/CD platform agnostic toolkit! Our host is Rohan Gore a Technical Architect here at Groundswell who…
Skill Based Routing with Apex/Flows in Salesforce
This video is the sequel to the omnichannel Salesforce tutorial (LINK) In this video, we will cover: 1. What is Skill-based routing 2. Why is…
Popular Salesforce Infographics
Boost Sales and Marketing with Salesforce Einstein 1
Salesforce Einstein 1 is a suite of artificial intelligence (AI) tools designed to enhance business efficiency and decision-making. Around 80% of customers expect companies to…
Salesforce Operations/Demographics
Salesforce, the world’s No. 1 CRM Company, has significantly changed the way how business software is delivered and used. Salesforce has found the perfect way…
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…