Diana Ilieva
MemberPopular Salesforce Blogs
Salesforce Chatbots are Changing the Customer Service Game
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
Salesforce Financial Services Cloud and Customer Onboarding
Today, in the ever-changing digital environment, customers expect more and more from financial services, in the form of smooth, personalized experiences. At the forefront of…
How Salesforce Sales Cloud changed the Sales Process at the EV Company?
The effectiveness of a company's sales operations can make or break it in the fiercely competitive Electric Vehicle (EV) market. Because of their complicated goods…
Popular Salesforce Videos
Mastering Apex Collections | Salesforce Tutorial
Working with collections like List, Map and Set is part of the day’s routine for Apex developers. While their basic use is straightforward, there are…
Salesforce Care Response Solution Demo
The Salesforce Care Response Solution is available at no cost to any emergency response teams, care management teams, health systems, health insurers, and other healthcare…
How to Manage Your Data and Contacts in Salesforce Marketing Cloud
Learn how contacts are counted and how data is structured in Marketing Cloud. This video explores how Marketing Cloud receives data from many sources and…
Popular Salesforce Infographics
Quick Comparison Guide to CRM Systems: Acumatica VS Salesforce Sales Cloud
When you are about to choose, the best and the most appropriate CRM solution for your business, always consider these 3 given points: customization, integration,…
5 Tips for when your Salesforce User Adoption has gone stale
Salesforce adoption is a funny business! To put it plainly, user adoption on Salesforce is just enabling a user to use it as the in-house…
Salesforce IoT Cloud System - Connect With Your Customers Proactively
The Salesforce IoT Cloud is a platform for storing and processing IoT data. It uses the Thunder engine for scalable, real-time event processing. Its collection…