Karina Dalhunova
Individual
Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
How to support your sales team with Salesforce Territory management?
In our Salesforce consulting practice, we’ve met sales managers that asked us whether they would benefit from using territory management in Salesforce. Though the question…
Why Salesforce has become #1 CRM?
In 2017, International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker named Salesforce the #1 CRM provider. Notably, it’s the fourth time Salesforce…
The ultimate guide to building up Opportunity Management in Salesforce
Once you’ve learned how to customize your Salesforce opportunity stages, you can consider enhancing opportunity management in Salesforce to improve visibility for sales managers and…
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Today's businesses constantly seek innovative ways to streamline operations and improve customer service. Salesforce is a leading CRM (customer relationship management) platform in the market…
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Higher education institutions face increasing challenges in managing student engagement. U.S. college enrollment declined by approximately 4% between fall 2020 and fall 2023, with persistence…
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