Salesforce delivers almost everything a business requires to manage its operations efficiently. It is a comprehensive Customer Relationship Management (CRM) platform that facilitates top-level management to complete complex tasks, such as Data Analytics, Marketing Automation, Customer Service, and Platform Development applications.
Salesforce Classic was the only option for users till 2016 as far as the interface is concerned. Users were encountering distinct issues with this interface as it lacked extra features offered by its competitors. Here’s when Salesforce presented a new and enhanced interface, named Salesforce Lightning.
Migrating from Salesforce Classic to Lightning & Its Challenges
Many users are still using the previous version i.e. Salesforce Classic. The migration process can be challenging for a beginner as it requires you to give attention to the details. This is where you need an apt Salesforce Development Company. Let us have a look at some of the common challenges in the Salesforce Classic to Lightning Migration Process:
Poor System Performance
One of the major problems concerned with the migration process is the decline in Salesforce system performance. Due to common reasons like unawareness of the changes, unique features of Lightning, and navigation difficulties, the performance gets compromised after migrating to Lightning.
You must try to find out the possible productivity of your organization and system health-related issues with minimum investment. You can always take assistance from a reputed Salesforce Development Company to save yourself from such critical issues.
Don't forget to check out: Share Visualforce Pages Between Classic and Lightning Experience | Salesforce Trailhead
2. Complex Customizations
Salesforce provides profuse customization options to get the best out of your daily business operations. Although it’s highly adaptable, too many customizations on the platform can cause hindrances in the Salesforce Classic to the Lightning migration process.
If you think you have over-customized your Salesforce, it is better to note down every change that you made in the Classic version before initiating the migration process. This is where you must look for designated solutions in the Lightning version. If you still struggle, it’s best to choose a dedicated Salesforce partner for your enterprise.
3. Selecting an Apt Time for Migration
The timing matters a lot when it comes to initiating the Salesforce migration process. There are frequent incidences of enterprises choosing the wrong timing for migration. That’s why one must think twice before starting the process.
Picking weekends for migration is a good choice, alternatively, you can choose a specific time daily when there is a minimum workload. It ensures that your business operations don’t get affected throughout the process. If you hire a Salesforce partner, they are obliged to restrict access for in-house users during this interval.
Check out another amazing blog here: Salesforce Classic to Lightning Migration: Major Challenges and Solutions
This shows that there are various challenges a Salesforce user faces during the Classic to Lightning Migration process. Poor system performance, proper timings, and complex customizations can be counted as some of the major ones. We recommend you opt for a suitable Salesforce Partner for assistance.
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