A business process in Salesforce allows Admins to set up dedicated leads, sales, and support processes for each line of business of an organization. This…
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
Let’s Discuss the Main Case Automation Tool Queue: With the help of Queue, It organizes the support team burden by creating a list from which…
In this era, customers expect service to be as instant and also as easy as their normal conversation. Service Cloud is an easy to use…
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