Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
In this article, we’ll be giving you the 411 on Salesforce's customer service focused platform, Service Cloud. Since sales and service go hand in hand,…
Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
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