Digitization is the name of the game and customers are getting used to this. Chatbots are part of almost every organization’s digital journey. They offer…
Introduction Salesforce Chatbot is an AI-powered conversational agent designed to interact with customers in a natural and human-like manner. It leverages advanced NLP algorithms and…
The Salesforce CRM platform, the world leader in customer relationship management, doesn’t stop at optimizing its performance. In this way, it extends the functionalities of…
Chatbot, A brief A chatbot (short for "chat robot") is computer software that replicates genuine interaction via voice or text. Such programs are adaptable and…
Lex is Amazon’s service for building conversational interfaces into any application using voice and text. It is powered by the same algorithms used by Amazon…
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