Introduction CRM, or Customer Relationship Management, is known to be the largest and fastest-growing enterprise application software category, and worldwide spending on CRM is expected…
Fun fact: Unless marketers are communicating with the right people they’re talking to themselves. An increasing number of B2B brands are turning to account-based marketing.…
Customer empathy costs nothing, but it means a great deal for every business. In 2020, Salesforce surveyed 15600 customers and revealed that the customers want trust,…
In this modern era, customers have become more demanding than ever. Especially after the global pandemic, customers were frustrated because of severe financial constraints, which…
