Salesforce is the world’s number one CRM company. Initially, Salesforce began as a Customer Relationship Management (CRM) software as a service provider (SaaS). Now, it…
Technology has evolved the way we shop online. Online retailers are optimizing multiple channels to attach with their patrons. Online marketplaces, eCommerce websites, social media,…
The proliferation of the internet and smart devices has forced us to enter the digital-first economy, where online trade has become the lifeline for most…
When it comes to CRM, Salesforce is the first name that comes to our mind. Currently, Salesforce is dominating the market for customer relationship software.…
In the era of Digital Transformation, Customer Experience (CX) is the new battleground, and delivering superior CX has never been more important. In fact, according to…
