Introduction In the ever-evolving world of sales, effective communication and streamlined workflows are crucial for success. Salesforce, a global leader in CRM solutions, offers two…
Einstein Activity Capture Salesforce Einstein Activity Capture is a powerful tool that enables businesses to keep track of their customer interactions and activities. It is…
The e-commerce industry has evolved from small stores to megastores in the passing years. However, managing the back end of an online retail business is…
The Salesforce’s annual event, “Dreamforce” was held in San Francisco from September 21 to 23, completing their 20 years of magnificence. This year’s event was…
As Sales and E-Commerce business channels are affected by the ongoing pandemic, the generated revenue and customer demands are also deteriorating at an equal pace.…
Salesforce Chatter is an enterprise social network used in many companies for team engagement and collaboration. The platform came up as an extension to Salesforce1…
Do you know that US companies lose more than $62 billion annually due to poor customer service? So, tell me, what do you think good customer…
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