Salesforce being a customer-centric organization deliberately works to enhance its customer’s experiences. That said, Service Cloud is one of the integral offerings of Salesforce that…
Welcome, and congratulations to you for taking a step toward customer service nirvana with Salesforce Service Cloud! As you may know, Salesforce Service Cloud is…
Winter is just around the corner, and Salesforce knows it! Winter ’21 already has both official Release Dates and Release Notes. We at Empirical have already covered the…
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