A business grows and prospers when its customers are happy and have no reason to complain. The Salesforce Service Cloud Spring ’20 features help your…
Hi There, We have some frequently asked questions related to our AppExchange app called Case Management App. Please have a look below issues if you…
Workflow automation drives service agents’ productivity due to quicker and more effective case resolution, which can’t but lead to better customer service quality and happier…
If you have Used Cases in Salesforce, I am sure you’re aware of the Closed Case layout. This is great, it lets you require the…
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
Salesforce offers multiple CRM editions like the Essentials, Professional, Enterprise and Unlimited – each of these Salesforce editions geared towards specific business needs. Designed for small…
