You will inevitably be required to choose once you face the need to automate tasks in Salesforce. Flow or Apex? What sets them apart? Besides…
Introduction Businesses require strong marketing strategies in the digital era to survive in the cutthroat marketplace. Organizations can now build and carry out targeted, personalized…
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Salesforce is a cloud-based customer relationship management (CRM) software that provides a wide range of tools and services to help businesses manage their customer interactions…
What is Salesforce Workbench? Salesforce Workbench is a tool that brings together a number of advanced features and capabilities into one place. A lot of…
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