Ananya Dhiman
IndividualPopular Salesforce Blogs
NetSuite and Salesforce Integration using Restlet
Salesforce and NetSuite are both very popular Customer Relationship Management solutions. Even though both can be labeled two kinds of ‘CRM’ they are very different…
Amazon CTI Adapter and Service Cloud Voice: What’s Your Choice?
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Popular Salesforce Videos
What Are Roll-Up Summary Fields in Salesforce? | Video Tutorial
A roll-up summary field calculates values from related records, such as those in a related list. You can create a roll-up summary field to display…
7 Lightning Flow Features in Salesforce Winter '20 Release
Lightning Flow Builder is an automation tool within salesforce.com CRM. It's declarative, clicks not code, a tool that can perform both fully automated and custom…
Create Walkthroughs in Salesforce Lightning Experience
This video shows you how to create a walkthrough with the In-App Guidance Builder. Then you can create hands-on guided training experiences for in-app onboarding,…
Popular Salesforce Infographics
How Salesforce Admins Manage their Data?
No matter how long you’ve been working within Salesforce, it’s important to regularly evaluate the data management systems you have in place and review the…
Explore The Salesforce Support Services Process Chart
This infographic helps you to explore the Salesforce Services process chart. Go through it and let me know in the comments in case of any…
Infographic: The Do’s and Don’ts of Maximizing Your ROI with CRM
Get the tips you need to succeed! This infographic alerts you about th Do's & Don'ts of maximizing your ROI with CRM. Scroll through this…