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How IT Leaders Can Build Employee Advocacy | Salesforce Infographic
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in Others, Salesforce Stories
We created the APAC Employee Engagement report based on this research, to provide key insights that are critical to IT and people leaders now and…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
What is a CRM System?
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in Others
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…