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Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story
Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your product, you need to give…
The Best 7 Salesforce 2020 Trends For Your Company
As businesses continue to move business-critical apps to the demand for services has exponentially risen. Being an undisputed leader in the services segment, this year…
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Clearbit is a consumer contact marketing data engine. It assists businesses in expanding by delivering solutions that enable them to better understand their clients, discover…
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Salesforce Vaccine Cloud
Salesforce is launching Vaccine Cloud, a set of tools to enable government and healthcare organizations to manage and deploy COVID-19 vaccination programs. Vaccine management has…
How to Reference Custom Metadata Types to Optimize Salesforce Account Records Using Salesforce Flow
Salesforce Account Region Allocation using Custom Metadata Types and Salesforce Flow This video walks through an example of how you can reference Custom metadata Types…