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    Activity › Forums › Salesforce® Discussions › How to handle an internal server error in Salesforce?

    Tagged: Account, Internal Server Error, Salesforce Error, Salesforce Trigger

    • Salesforce® Discussions

      How to handle an internal server error in Salesforce?

      Posted by Saurabh on March 22, 2017 at 7:36 AM

      How to handle a internal server error that is occurring when after insert trigger is fired up in which contact lastname got appended  with its related account name when new contact created.

      Parul replied 8 years, 1 month ago 4 Members · 3 Replies
      • Account
      • Internal Server Error
      • Salesforce Error
      • Salesforce Trigger
    • 3 Replies
    • Suraj

      Member
      March 23, 2017 at 11:40 AM

      Hi Saurabh,

      This type of error indicates that an error has occurred that hasn't been trapped by the platform - a low-level java exception for example.  All you can really do in terms of resolution is raise this with support and wait for a response.

      If you need to move quicker than than, start removing functionality from the trigger to isolate where the problem occurs and see if there are any other mechanisms you can use.

      Thanks,

      Suraj Bisht

    • [adinserter block='9']
    • shariq

      Member
      September 16, 2018 at 5:24 PM

      Hi,

      When we are working in super-complicated code implementations, we see this: An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information.

      Hope this helps.

    • Parul

      Member
      September 16, 2018 at 5:36 PM

      This is not a salesforce server problem.There are various reasons for which internal server error can occur.The major reason may be the data type you may be using in your VF or Apex, for e.g. if the field data type in Text and the value returning is above 255 characters, this error do occur.

      Put debugs at various stages and comment the rest of the code, to find out where the actual problem persists. Because An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem.

       

      Thanks

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