Salesforce: How To Set Up Einstein Bot
With Einstein Bots, you can keep your service reps free from simple, repetitive tasks and they can spend more time on complex customer cases. If in case the bot is not able to resolve customer query, they can be made smart enough to transfer to an agent with chat history for appropriate resolution. It can save agents’ considerable amount of time in a day. So don't wait anymore and learn how to set-up Einstein Bot.