How to Set Up a Journey in Journey Builder

Credits : Salesforce Support

Learn to build a customer journey with guidance from our experts.

This video provides an overview of Journey Builder features and best practices. Get expert guidance on journey design that will help you personalize, optimize, and automate customer interactions.

0:00 - Journey Builder Overview
2:01 - Journey Builder Dashboards
5:34 - Journey Builder Canvas and Activities
26:27 - Journey Builder Toolbar and Actions
37:42 - How to build your journey
42:09 - Journey Builder demos
1:17:07 - Journey Builder reporting and analytics

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