-
What is WhoId and WhatId in Salesforce?
What is WhoId and WhatId in Salesforce?
-
1 Reply
-
Hi Achintya,
WhoID in Salesforce refers to people things. So that would be typically a Lead ID or a Contact ID. The WhoId represents a human such as a lead or a contact. WhoIds are polymorphic. Polymorphic means a WhoId is equivalent to a contact’s ID or a lead’s ID. The label is Name ID.
WhatID in Salesforce refers to object type things. That would typically be an Account ID or an Opportunity ID. The WhatId represents nonhuman objects such as accounts, opportunities, campaigns, cases, or custom objects. WhatIds are polymorphic. Polymorphic means a WhatId is equivalent to the ID of a related object. The label is Related To ID.
Log In to reply.
Popular Salesforce Blogs
Salesforce Development Company
At Tech9logy Creators, we’re more than just a Salesforce Partner Company — we’re your dedicated technology ally. As a trusted Salesforce development company, we specialize…
Salesforce Data Cloud vs. Traditional Data Warehouses: Which wins for AI?
The rise of Artificial Intelligence (AI) has forced a major shift in corporate data strategy. Companies no longer just store data. They now need data…
How to Evaluate Salesforce Automation Before Adding More Flows
Salesforce teams often add Flows to fix process gaps. But too many flows can slow down the org, break limits, and create conflicts. Recent data…
Popular Salesforce Videos
Soar: A Salesforce Philanthropy Film
When one of us is lifted up, all of us are lifted up. ? That's why we're supporting #GoGiveOne, a campaign to advance global vaccine…
Demo - Increase Your Sales Effectiveness With Sales Enablement and eSigning Inside Salesforce
In this video you will learn how to increase your sales effectiveness by creating, sending, tracking and engaging your potential customer, right inside Salesforce, through…
Slack and Salesforce integration for Sales
Learn how you can extend your Salesforce investment to boost productivity and simplify collaboration across sales teams. See how teams can instantly get notified of…
