Activity Forums Salesforce® Discussions What are the features of Knowledge in salesforce?

  • Aditya

    Member
    June 2, 2020 at 3:24 pm

    Hi,
    Overview of Salesforce Knowledge Features
    Knowledge One widget.
    WYSIWYG editor.
    Content lifecycle management.
    Custom review.
    Publication & translation approval.
    Organize article types.
    Data categories for specific audience.
    Create articles from cases.

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