-
In Salesforce, how can we get the 'make public' and 'make private' button on the case comment in case Object record?
Hi All,
How can we get the 'make public' and 'make private' button on the case comment in case Object record in salesforce?
Please give suggestion -
1 Reply
-
Hi Mohit,
Salesforce provide a checkbox to make the case comment public or private at the time of case comment creation.But By default this checkbox is not available.To Enable this Checkbox you need to Enable the Customer Portal.
Before Enabling the Customer Portal
After Enabling the Customer Portal
Hope this will help You.
Log In to reply.
Popular Salesforce Blogs
Public Groups in Salesforce - The Complete Developer Guide
A public group can be defined as a collection of individual users, other groups, individual roles, and/or roles with their subordinates that all have a…
Salesforce Lightning Tutorials with Sample Code
Salesforce Lightning Framework is the Customer-focused UI designed to build powerful dynamic apps for mobile, web, and desktop devices. The task of a Salesforce developer…
Tips For Choosing The Best Salesforce Consulting Partner
Salesforce is considered as a customer relationship management service, which brings in customers and companies together. Therefore, it is the juggernaut of the CRM platform…
Popular Salesforce Videos
What is Salesforce? Why Salesforce? Salary Expectation | Certification Required
Watch this video and learn all about Salesforce and how to make a career in Salesforce. What is Salesforce? Why Salesforce? Salary Expectation | Certification…
Slack API Integration for Salesforce Marketing Cloud
Connect Salesforce Marketing Cloud and Slack the way you want. Watch this video to learn all about Slack API Integration for Salesforce Marketing Cloud. If…
Salesforce Development and Career Opportunities
Salesforce is the world’s #1 customer relationship management (CRM) platform. Salesforce allows sales reps to see everything about a customer in one place and provide…
