Activity Forums Salesforce® Discussions How to implement it Salesforce Solutions?

  • Surbhi

    Member
    June 10, 2016 at 5:04 am

    Hi Himanshu,

    In salesforce, a solution is a detailed description of a customer's issue. Solution managers, administrators, and users with the appropriate permissions can create, review, and categorize solutions.

    The Solutions tab displays a home page that lets you quickly locate and manage solutions. If your organization uses solution categories, you can browse for and find solutions by category. You can also sort and filter solutions using standard and custom list views.

    Thanks

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