Activity Forums Salesforce® Discussions How salesforce handle the different managed package license between packages?

  • Manpreet

    Member
    March 23, 2017 at 2:06 pm

    Hi Mohit,

    You can check with the vendor himself. This seems to be working as expected, since the vendor would have made sure you have access to only those parts of the package that you are supposed to!

    Since each vendor's license management is in the context of that vendor (and some integrated systems manage licenses in their own cloud not in Salesforce), an overall 'license usage' report is probably never going to happen. You can use Permission Sets that make it easy to "Group Users using this Package", but you need a well defined licensing policy that ensures a User is added to the PermSet when they are added to a package license.

    Package vendors know who they licensed users are -- and different vendors handle reporting / tracking differently. Unfortunately for us Admins, most package vendors don't make it easy.

    Is your extension package actually storing the data from the original package fields in another object or fields? If so, that could be your explanation. In our org, when users need a specific value for seeing reports, we use triggers, processes or workflow rules to put those values into our own custom fields to make the data visible.

    You can further refer to this link.

    Thanks.

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