Activity Forums Salesforce® Discussions How does a Knowledge base improve productivity in Salesforce ?

  • How does a Knowledge base improve productivity in Salesforce ?

  • kishan

    Member
    April 6, 2021 at 12:10 pm

    How does a Knowledge base improve productivity in Salesforce ?

  • Mansi Tyagi

    Member
    April 28, 2021 at 2:57 pm

    People can share information quickly, avoiding double tasks and minimising communication errors. As it facilitates communication and collaboration, a knowledge base maintains workflows and increases efficiency.

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