Popular Salesforce Blogs
Balancing Human & Ai-Powered Customer Service
Customer service is the vital relationship between a company and its customers, since it helps to keep and improve the value of those customers. By…
The Only Guide You Will Ever Need for Customer Self-service | Salesforce Guide
What makes the customer experience great? How well do you interact with your customers? The empathy that you show toward them Timely response to their…
Where is Salesforce DevOps Heading? Is it the Future, and if so How?
Salesforce DevOps is distinct. It enables efficiency and collaboration among shareholders that some other platforms just cannot provide. It’s not as if DevOps is extremely different from…
Popular Salesforce Videos
Salesforce User Stories in Action
Join this interactive session to understand how to write Salesforce-specific user stories, how to prioritize user stories, and learn some guidelines around story estimation. Topics:…
How to Get Your Data In and Get Insights Out | Salesforce Essentials
Organize all your data with Salesforce Essentials. With a quick and easy import, you’ll be able to manage your business and watch it grow. Essentials…
Create and Format Derived Measures
In the explorer, you can perform calculations on existing measures and use the results to create a new measure that’s not part of your dataset.…