-
Can auto response rule be created for email services in Salesforce?
Can auto response rule be created for email services as Salesforce gets the mail and later another mail will be sent to recipient with the response?
-
3 Replies
-
-
Hi,
Create auto-response rules for leads captured through a Web-to-Lead form and for cases submitted through a:
- Self-Service portal
- Customer Portal
- Web-to-Case form
- Email-to-Case message
- On-Demand Email-to-Case message
For more info You can refer to the standard salesforce guide.
-
Auto -response rules are not supported for email service. You can try with writing a workflow rule on EmailMessage object. On incoming email, the workflow should fire and shoot out an email in response.
Log In to reply.
Popular Salesforce Blogs
Here's How You Can Ease Operations for Your Non-Profit Organization: With a Salesforce Customer Portal
Salesforce's powerful customer portals give you the tools to keep your organization running efficiently and provide your members, donors, and customers with more self-service and…
How the Healthcare Industry Is Using Salesforce to Stay Ahead
The healthcare landscape is evolving rapidly, driven by new technologies, patient expectations, and the demand for connected care experiences. To keep pace, healthcare organizations are…
In-house vs. Offshore Salesforce Developers: Who to Choose in 2021?
CRM systems are prevalent in most organizations, particularly those that deal directly with customers. To be exact, 91% of companies with the size of at…
Popular Salesforce Videos
Salesforce Mobile Publisher Demo
With Salesforce Mobile Publisher, you can create pixel-perfect mobile applications for employees, customers, and partners. Check out this video and learn all you need to…
Customized Ideas Management on Salesforce Experience Cloud | IdeasPro by Grazitti
Learn how IdeasPro enables you to drive business growth by making the most of ideas on Salesforce communities, in this video.
We are the Salesforce Development Company you are looking for!
From startups to enterprises, we help organizations make more out of their Salesforce CRM. We are end-to-end Salesforce development experts. And yes, we will redefine…
