Ratan Paul
IndividualPopular Salesforce Blogs
The Ultimate Guide to Salesforce Community Licenses
Imagine that you are a business owner and you're constantly seeking cutting-edge products that can improve the way you interact with your customers. That’s where…
Difference Between Salesforce Customer Portal and Partner Portals
When it comes to leveraging a portal solution for your business, we always recommend Salesforce. There is a reason behind this. No doubt Salesforce is…
Better Data Quality in Salesforce Helps Decision Making
Ensuring the data in your Salesforce environment is accurate and up to date is a challenge for every organisation. To be able to make important…
Popular Salesforce Videos
Leads & Opportunities for Lightning Experience - Create and Convert Leads
Learning Objectives After completing this unit, you’ll be able to: Update a record’s stage or status using Path. Update records in the Kanban view. Use…
How To Create Global Picklist In Salesforce
Learn how Global Picklist is created in Salesforce. The following points will be covered in this tutorial - 1. Introduction To Global Picklist Global picklist…
2020 Salesforce Admin Certification - OWD - Record Level Security
Learning Objectives After completing this unit, you’ll be able to: Describe the difference between an object and field-level security Describe how to set org-wide default…
Popular Salesforce Infographics
How Customer Experience Is Rewriting the Rules of Business Success
Your guide to customer experience - Customers expectations are changing. And as they change, businesses face sky high standards for delivering customer experience that's a…
A day in the life of a Sales VP using the CRM from Salesforce
The devil is in the details. Before making a decision on the adoption of a new solution, it is important to be able to move…
Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
