Phil richards
MemberPopular Salesforce Infographics
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
Amplify Your Support Operations with Email to Case Advance | Salesforce
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in Salesforce Cloud Platform
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
Features of Salesforce Spring’ 23 Release That Must Not Miss
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in Salesforce CRM
The new updates in the Salesforce ecosystem will bolster the marketing power of the businesses. Companies are now more effectively building their marketing strategies which…
