Edward Parker
MemberPopular Salesforce Blogs
Calling from Salesforce: Use RingCentral
Hello Everyone, Salesforce is nowadays a huge platform for all the developers, administrators, and users as well. So in this tech world, everyone needs a…
What to Know about Canvas, a Collaborative Platform by Slack
In today’s fast-paced business environment, efficient collaboration and communication are critical for success. Salesforce's Slack platform has always been at the forefront of providing innovative…
Agentforce vs Traditional Chatbots: Why AI Agents Are the Future of Support
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents)…
Popular Salesforce Videos
Salesforce and Slack | Meet the Slack-First Customer 360
Salesforce and Slack have joined forces to create the Slack-First Customer 360. Now it’s easier than ever to connect customers, employees, and partners with the…
Introducing Salesforce Experience Cloud LWR Sites | Lightning Web Runtime
In the first episode of this series, we'll walk you through what the Build-Your-Own (BYO) LWR template is. Based on our new sample app "AZ…
Dreamforce To You 2020 - Algoworks
The wait is over – Dreamforce will be going ahead in 2020! Salesforce has gone back to the drawing board and rebuilt Dreamforce 2020 for…
Popular Salesforce Infographics
The Demand for Salesforce: Salesforce Developer Salaries and Opportunities
Businesses today face unique growth challenges in an increasingly competitive digital space. The greatest challenge is to generate leads and convert them to loyal customers…
New Pardot Features: What was delivered in Summer ’18
New Pardot features, summer '18. Pardot has treated us to many enhancements across the core tool and related products. This infographic gives you an overview…
4 Reasons To Offer An Exceptional Customer Service
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them…