Deepti Jain
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7 Must Know Features on the New Salesforce AppExchange
The AppExchange is an online marketplace for Salesforce apps, components, and consulting services. If you're a Lightning Platform developer or consultant, the AppExchange is the…
What is a CRM System?
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
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Popular Salesforce Infographics
Amplify Your Support Operations with Email to Case Advance | Salesforce
Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
How do People Spend Time on Salesforce?
The average salesperson spends 4 hours per week updating his or her Salesforce CRM. However, this is hardly enough—the average salesperson only manages to complete…
The Evolution of Cloud Computing | Salesforce
Cloud computing services have revolutionized the way we store, host, and share information. Most of the consumer services we use in our everyday lives rely…
